AI-Powered · 24/7 Guest Support

Your Properties.
Managed Smarter.
Guests Happier.

HostCo is the all-in-one AI platform for Guesty property managers β€” automating guest communication, syncing your properties, and unlocking new revenue around the clock.

24/7
AI Guest Support
4+
Channels Unified
10Γ—
Faster Response
πŸ€–
98%
AI Resolution Rate
Guest Support Dashboard
Live
142
Interactions
↑ +18 today
94%
Resolved
↑ +3%
1.2m
Avg. Response
↓ Faster
JR
James R. Β· Downtown Loft
What's the Wi-Fi password?
βœ“ AI Resolved
SA
Sofia A. Β· Beach House
Can I get a late checkout until 1pm?
⚑ Upsell Offered
MT
Marco T. Β· City Studio
Bonjour, quelle est l'heure d'arrivΓ©e?
🌍 Replied in French
$840
Upsell Revenue β€” This Week
Integrates with
Vonage
Guesty
Slack

Managing properties shouldn't
feel like a second job

Property managers waste hours every day on repetitive guest queries, scattered inboxes, and missed revenue opportunities.

πŸ“±

Inbox Chaos

Juggling Airbnb, SMS, Guesty, and email across 4 different apps. Messages get missed, guests get frustrated.

πŸ”

Repetitive Questions

90% of guest questions are the same β€” Wi-Fi passwords, check-in times, house rules. Answered manually every single time.

πŸ’Έ

Missed Revenue

Late checkouts, parking spots, premium amenities β€” upsell opportunities disappear because there's no system to capture them.

Everything you need,
nothing you don't

Seven powerful modules that work together to run your property operations on autopilot.

🏠

Property Management

Guesty-synced knowledge base per property. Check-in instructions, Wi-Fi details, house rules β€” always accurate and always accessible to the AI.

Guesty Sync
🎭

Persona Management

Configure a call agent with a custom voice and tone for each property. Set greeting scripts, brand tone, quiet hours, and escalation rules.

Per Property
πŸ“ž

Smart Call Handling

AI answers inbound calls, handles common questions, transcribes every conversation, and escalates emergencies to hosts or contractors instantly.

AI + Transcripts
πŸ“Š

Analytics & Reporting

Resolved vs escalated, response times, peak contact hours, time saved by AI β€” at property level and across the whole portfolio.

Full Visibility
πŸ’°

Upselling Engine

Automatically offer late checkout, parking spots, and paid amenities at the right moment. Track revenue added from upsells portfolio-wide.

Revenue Growth

Up and running in three steps

From signup to fully automated guest support β€” without the technical headache.

1

Connect Your Properties

Sync your property portfolio via Guesty, or add properties manually. Attach a dedicated Twilio hotline to each one in minutes.

2

Configure Your AI Persona

Set the greeting script, brand tone, escalation rules, and quiet hours for each property's AI concierge. Upload FAQs and manuals to the knowledge base.

3

Go Live & Automate

Your AI handles guest calls, messages, and upsells 24/7. You watch the dashboard and step in only when truly needed.

Full visibility into every interaction

From individual property performance to agency-wide portfolio insights β€” HostCo gives you the data to make smarter decisions.

βœ“

Guest interactions, resolved vs escalated, and average response time on one dashboard

βœ“

Property-level breakdown of top guest issues and time saved by AI

βœ“

Agency-wide portfolio insights β€” see which properties drive the most escalations

βœ“

Call analytics: answered, resolved, escalated, and average handling time per property

Weekly Performance β€” All Properties
AI Resolved
88%
Escalated
12%
Calls
247
SMS
189
WhatsApp
143
1.2m
Avg. Response Time
32h
Staff Hours Saved
4.8β˜…
Guest Satisfaction
$2.4k
Upsell Revenue
πŸ•

Late Checkout

Offered automatically to eligible guests

+$45 avg
πŸš—

Parking Spots

Reserved and billed through the platform

+$20 avg
✨

Paid Amenities

Airport transfers, cleaning, welcome packs

+$60 avg
πŸ“ˆ

Revenue Tracking

See which upsells perform best per property

Portfolio-wide

Turn every stay into additional revenue

HostCo's AI proactively offers upsells at the perfect moment in the guest journey β€” from the welcome message to checkout day. Automated engagement means no opportunity is ever missed.

Start Earning More

Ready to run your properties
on autopilot?

Join property managers already saving hours every day with HostCo's AI platform. Fully built and delivered in 10 phases.